dspCompose

Archive Requests

Requests are archived based on retention intervals that are tied to request status.

Retention intervals are set at the global level, but can also be configured for a template. Refer to Configure Request Statuses and Configure Retention Parameters for more information.

Once the retention interval for a request’s request status has been met, requests are archived when:

  • A service page runs
  • A user clicks Archive Requests on the Archive Requests page

NOTE: If a request is deleted, it is not archived.

To archive requests:

  1. Select Configuration > Archives > Archive Requests on the Navigation pane.
  2. Click Archive Requests; a confirmation message displays.
  3. Click OK.