dspConduct

Configure the Days Active for a Request Status for a Category

A Designer can configure how long the request data stays in the main request tables before it is archived.

Before this task can be completed, Create a Category and Add a Custom Request Status.

NOTE: Adding a custom request status is only necessary if a status other than the default statuses is needed

To configure the category request status in dspConduct™:

  1. Select dspConduct > Design in the Navigation pane.
  2. Click Vertical View for a category.

  3. Click the Request Status Params icon.

    NOTE: All of the Request Statuses from the Request Status page are listed.

    NOTE: The default number of days active is 30.

  1. Select a REQUEST STATUS.

  2. Click Edit.

    View the field descriptions for the Category Request Status page.

  3. Enter a value in the DAYS ACTIVE field.
  4. Click Save.

NOTE: No records can be added to this page. To add custom request statuses, refer to Add a Custom Request Status for more information.

NOTE: After a request is archived, users with security configured can view it. Refer to View Archived Requests for more information.